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Refund and Cancellation Policy
Refund and Cancellation Policy These are the Rummy-game Website and Mobile Application Refund and Cancellation Policy.
A transaction, once confirmed, is final and no cancellation is permissible. However, Rummy-game may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the amount paid:
● If the Member sends a written request to Rummy-game from the registered email address to cancel such payment
● If the payment is made for participation in the paid version(s) of a Contest(s), the cancellation request must be received at least 2 business days prior to the commencement of the leagues in respect of which the payment is made.
These are the Rummy-game Website and Mobile Application Refund and Cancellation Policy (‘Policy’) which form anagreement between J K IMEDIA PRIVATE LIMITED (referred hereinafter as the ‘Company’, ‘ J K IMEDIA PRIVATE LIMITED ’, ‘Rummy-game’, ‘us’, ‘we’ or ‘our’) and you, the user (hereinafter referred as ‘you’, ‘your’, or ‘User’ or ‘Member’, as defined below) of the jkimediarummy.com website (‘Website’) and the Rummy-game mobile application (‘App’) includingany sub-domains of the Website, or related top-level domains including jkimediarummy.com, mobile sites, apps,APIs and widgets (hereinafter collectively referred as ‘Platforms’).
These Platforms are owned and operated by J K IMEDIA PRIVATE LIMITEDand offer online Indian rummy games.
Rummy-game shall not be liable to refund any amount thereafter. Rummy-game may, at its sole and absolute discretion, refund the amount to the Member after deducting applicable cancellation charges and taxes. A request for cancellation of any transaction would be processed within 15 business days.
Where any of the fixtures within a Contest are cancelled or abandoned without an official result, all Leagueentries are considered void and the entry amounts shall be duly refunded to Members.J K IMEDIA PRIVATE LIMITEDwill investigate the incident and, if it is found that money was indeed charged to your cardor bank account without delivery of the balance in your Rummy-game Account, then you will be refunded the money within 7 business days from the date of receipt of your e-mail. There are no prize/winnings payouts for these voided contests.
If, in a transaction performed by you on the Platforms, money has been charged to your card or bank account and respective amount is not added in your Rummy-game Account within 24 hours of the completion of the transaction, then you shall inform us by sending an e-mail to support@jkimedia.com
Please include the following details in the e-mail – your mobile number, transaction value, transaction date and transaction ID. All refunds will be credited to your Rummy-game Account.
J K IMEDIA PRIVATE LIMITED
J K IMEDIA PRIVATE LIMITED Office No. M-6,Golden Arcade Zero Point, Mundra - Kutch
